Veteran Services

The Ear Group prides itself on taking care of our Veterans and Active Military Personnel.  We provide the most advanced hearing healthcare services to the men and women of the armed forces through the Veteran's Administration - TriWest Veteran's Choice Program.  Veteran's choosing to receive their hearing healthcare at our office, receive one on one care and convenient appointment times which are available 7 days per week including evenings, weekends, and holidays.  Through the TriWest Veteran's Choice Program, Veteran's have no out of pocket costs at The Ear Group, receive the best care and latest in hearing aid technology.

For further information regarding the TriWest Veteran's Choice Program, click on the TriWest logo or contact us anytime.

We thank you for protecting our great country and freedom and look forward to serving you!

Veteran Affairs Patient-Centered Community Care Contact Center

Call: 1-855-PCCCVET (722-2838)
Monday thru Friday
7am – 7pm in your local time zone

Veterans Choice Program Contact Center

Call: 1-866-606-8198
Monday thru Friday
8am – 8pm in your local time zone

TriWest is pleased to offer options to help Veterans with hearing or speech disabilities communicate telephonically.

711 for Telecommunications Relay Service: Our Contact Centers accommodate calls from the Telecommunications Relay Service (TRS). TRS is available in every state, as well as Guam, American Samoa, and Northern Mariana Islands, at no additional cost to the caller, and provides basic relay services to hearing or speech disabled individuals using text telephone (TTY) devices. To communicate with TriWest using this service, please use your TTY or dial 711 on your telephone.

The Ear Group is honored to be a provider of Veteran Evaluation Services (VES®) who honor and serve America’s Veterans and Active-Duty Claimants.

VES® is a Veteran owned service company of which key members of their team across the nation are Veterans who proudly served our country. The Ear Group and VES® understand that our real customers are the Veterans who sacrificed for their country and deserve our utmost respect, compassion and care.  We chose to provide services with VES® as they have a 98% Veteran satisfaction rating based on data received from anonymous survey cards. This is the highest Veteran approval rating in the industry.  Additionally, VES’® full time Veterans Liaison Team, lead by a disabled Veteran of two wars, personally responds to all Veteran feedback requests and phone calls and communicates regularly with Veteran’s Service Organizations on both the state and federal level.

VES® Telephone Number: 877-637-8387 - PO Box 924089 Houston, TX 77292  Web Chat:

VETERAN CRISIS LINE:

CALL: 1-800-273-8255 AND PRESS 1
WEB CHAT: WWW.VETERANSCRISISLINE.NET/CHAT
TEXT: 838255
SPANISH SPEAKING VETERANS IN THE US/US TERRITORIES: 1-888-628-9454
INTERNATIONAL VA CRISIS LINE: 1-800-273-8255

Loyal Source proudly strives to deliver world-class health, wellness, and readiness services for our Veterans, service members, and their families. We are committed to excellence in the delivery of services across the full continuum of care; from prevention-focused, non-medical counseling services to clinically-focused, evidence-based practices in community and medical settings. Our goal is to offer impactful science-based solutions and services to improve physical and behavioral health outcomes for Soldiers, Sailors, Airmen, Marines, and their families both in the United States and across the globe.

Our burgeoning behavioral health division is dedicated to solving some of our Nation’s toughest problems. Whether it's engaging with youth on the border or providing mental health care as part of our work with the Customs and Border Patrol, we have established our bon-a-fides as an industry pioneer on a wide range of issues to include suicide prevention, our national opioid challenge, and health care during our pandemic response to COVID. Put simply, we stand ready to engage on critical issues across a range of disciplines while always offering evidence-based solutions.

Our team is dedicated to bringing the best science has to offer to the behavioral health space by leveraging research-informed practices, data and surveillance, evaluation, outreach, and communication, as well as partnership and direct clinical and prevention-focused care.